On call shift start slack notification

Leandro Guida_gigm81

Hello, 

Not sure this is a feature, but if it is not, that would be very useful. 

We come from better stack, and their slack integration would notify a channel when a new on call shift started. That was very useful to let the person know, as well as team members on the channel. 

Is this planned? If not, how can I turn this into a feature request?

Tomislav Tobijas

Hi @Leandro Guida ,

I believe something like this is/should be available through JSM's ChatOps integration, which should work with Compass for on-call management.
Basically this: Connect and manage on-call schedules in Slack 

Now, if you don't have JSM I'm not sure if it's possible to integrate Compass only. But, if not, you can add JSM for free (you'll have up to 3 agents) and then be able to set it up.

Teams (and on-call schedules) are propagated throughout the whole system, so you'll have the same teams and configs. for JSM and Compass.

Now, as for opening new feature requests, I would recommend reaching out to Atlassian Support and discussing your use case with them. Their team can, potentially, create new feature request on which you can vote and comment.

Cheers,
Tobi