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Duplicate Community profiles showing - help please!!!

Rich allen_tne0at

Hi there, really need some community support from the group on this one.

I have a profile in place, and have had for some time, with the Contributor status.

I recently had a link from the Atlassian Community asking me to join the Contributors team, but when I accessed, a different profile appeared with an 'I'm new here' profile.

Also strangely, when I select Profile from the drop down on my Contributor profile, it takes me to the newer profile.

Any feedback welcome, without a support forum I'm hoping the groups can provide some insight with regards how to fix, maybe just a profile login issue ?

Thanks in advance, Rich

Main profile

https://community.atlassian.com/user/profile/1c47b73a-9a31-4593-aac4-3ac5a8bdccc6

Profile now appearing

https://community.atlassian.com/user/profile/bcd830a8-6c71-467f-87d5-135135a7b3b9

Accepted answers

Rich allen_tne0at

OK managed to get this resolved, for some reason my 'linked accounts' had reset so was showing 1 profile rather than combined.

All comments

Nikola Perisic

Welcome @Rich allen

Did you click on that link with different email address?

Rich allen_tne0at

Thanks @Nikola Perisic , it is my usual address, but when I do an edit profile and replace the new profile ID with my original ID, directly in the address bar, it says user not found :-(

I assume you can still view my original profile in the link above ?

Rich allen_tne0at

It looks like my original profile has been deleted, concerned this may have been a suspect email badged up as coming from Atlassian :-(

Rich allen_tne0at

OK managed to get this resolved, for some reason my 'linked accounts' had reset so was showing 1 profile rather than combined.