Can't login to https://id.atlassian.com - verification email is not being sent.

Adrian Green_5dptui

I'm building a confluence integration and need to manage my API keys. 

When I try and login to https://id.atlassian.com I get a screen prompting me for a verification code send by email. This email is not being sent. I have checked spam. I have "resend email", my email is definitely correct as I can do the reset password flow.

Please advise.

Sami Shaik

@Adrian Green 

Sorry to hear you're facing issues with logging in and not receiving the verification email.

Here are a few suggestions you can try to resolve this:

Check Spam/Junk Folder
Sometimes, the verification email from no-reply@atlassian.com can land in the spam or junk folder. Please ensure you've checked there.

Whitelist Atlassian Domains
If you're using a corporate or secured email domain, ask your IT team to whitelist Atlassian's email domains, especially @atlassian.com. Sometimes, security filters block automated emails.

Resend Verification Email
Try logging in again and click "Resend verification email." It may take a few minutes to arrive.

Try Alternative Browser or Incognito Mode
Occasionally, browser extensions or cached sessions cause issues. Using incognito mode or a different browser can help.

Contact Atlassian Support
If you've tried the above steps and still haven't received the email, I recommend reaching out to Atlassian Support for assistance. They can investigate backend delivery issues.