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deleting other orgs

Aaron Williams_wncr0j

My users have managed to create 3 other organizations that are associated with their users. I have managed to get them to stop that but now I need these organizations to go away. There is no data in any of them.

If I click Delete Organization will that just delete the Organization I don't want and leave the main one? Will this delete any users in my main org?

I thought these were supposed to auto-delete after 60 days but it's been 90 and they are still there. Any help would be appreciated as I can't seem to find a support email.

Accepted answers

Pallavi Shirodkar

Hi @Aaron Williams

Deleting an organization in Atlassian Admin will only delete that specific organization and its associated products, domains, and settings—it will not affect your main organization or its users, as long as those users are not solely managed by the organization you are deleting.
For any help you can always raise a ticket from your admin portal.

All comments

Pallavi Shirodkar

Hi @Aaron Williams

Deleting an organization in Atlassian Admin will only delete that specific organization and its associated products, domains, and settings—it will not affect your main organization or its users, as long as those users are not solely managed by the organization you are deleting.
For any help you can always raise a ticket from your admin portal.

Aaron Williams_wncr0j

Brilliant - thanks so much.

I've been all over trying to find a place to raise a ticket but every link points me back to an AI assistant.

In the meantime, this seems to have a worked ok!

Pallavi Shirodkar

Hi @Aaron Williams

You can raise a support ticket here

https://support.atlassian.com/contact/#/

Hope this helps!

Aaron Williams_wncr0j

Yes - that's exactly where I was. For me, though, it's just circular. It leads to an AI chatbot regardless of the option I choose. Even following the billing selection eventually leads back to AI.

My issue is solved for now - thanks so much.

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