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My organisation has been deleted due to inactivity and I want to reverse it

nulldomain

Hi, I had an email saying my organisation has been deleted due to inactivity. However I know I had data in Jira that I would like to back up before it is deleted. The email has this line:

> If you want to keep your organisation, we suggest you contact support within 15 days from receiving this email.

I received this email 7 days ago but as far as I can see there is no way to contact support, I just get redirected here to the community support forums.

Can someone assist with this please? Thanks

EDIT: Organisation ID is 9d6896fc-ed94-47bd-8e86-815f4078b715

Accepted answers

Fede Baronti -Deiser-

Hi,

Welcome to the community.

https://support.atlassian.com/contact/

For anything related to Atlassian support, I always contact them through that link.

I know if you get this https://support.atlassian.com/, you will find community help, but scrolling all the way down that page, you will get the URL from above!

Hope this helps!

Fede.

All comments

Fede Baronti -Deiser-

Hi,

Welcome to the community.

https://support.atlassian.com/contact/

For anything related to Atlassian support, I always contact them through that link.

I know if you get this https://support.atlassian.com/, you will find community help, but scrolling all the way down that page, you will get the URL from above!

Hope this helps!

Fede.

nulldomain

Yep I've tried that already but unfortunately it's not able to find the organisation URL I enter. Every other option I can select is either not relevant or directs me to these forums.

nulldomain

deleted

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