My organization has been deleted due to inactivity

Question

Hi,

I've received an email telling me that my "organization has been deleted due to inactivity" and that I should contact support within 15 days if I want the organisation to be restored. The support link in the email takes me to https://support.atlassian.com/contact/ which gives me no way to contact support as I have a free account and all options take me to community support.

Can someone suggest how I can get my organisation restored?

In case someone from Atlassian reads this, my org ID is aa1cjbb3-5117-14j9-72kb-9b9d2j542486 .

Thanks!

Andy Heinzer · Answer

Hi @rajeshnoida

I created a case for your request in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1148078

rajeshnoida · Answer

Hello @Andy Heinzer I also recieved same email, can you please help to restoring the organization.

My organization ID: d69kb483-0451-1d57-kj63-a20k24982j5d

Andy Heinzer · Answer

Hello @Hazellastimoso I created a request on your behalf in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1147287