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Automatically adding delivery tickets

Eduardo Calvillo_xg9b4k

Hi,

We are using Goals and Projects to organize our Ideas from JPD.

Every Idea should contribute to a Goal, and to achieve a Goal, we rely on projects.

However, Goals and Projects can not be properly visualized in JPD. You can group by it, but I can show them as elements of the roadmap views.

So, as a work around, I create an idea that has the same name of the project, and then I link all the ideas associated to the project as "created by" to this idea/project. This allow the stakeholders to see all the active projects in a roadmap view.

Each idea "created by" has delivery tickets associated to them.

I want to add those delivery tickets to the idea/project.

I need a way to automatically add all delivery tickets to the idea that created the idea.

I couldn't figure out how to do it with automation.

Any tips would be useful.

Accepted answers

Eduardo Calvillo_xg9b4k

Projects now supports timeline view!!

Screenshot 2025-07-10 at 09.59.06.png

All comments

Bill Sheboy

Hi @Eduardo Calvillo

From what you describe, is this your scenario?

GIVEN a JPD Idea with a Summary that matches the name of a project (not a Jira Project)
AND that Idea is linked to other Ideas using a "created by" link type
AND those other Ideas each have linked "Delivery" work items in Jira projects
WHEN ??? something happens
THEN for each other Idea, add their "Delivery" work items also as "Delivery" work items to the Idea with the project name in the Summary

When do you want to do this? That is, what is the "event" to perform the linkage? For example, are you trying to "catch up" to link the ones which already exist, or is this a one-time need?

Until we know that...

You could create a rule which:

for the original, project-named Idea
use JQL to find the linked other Ideas with the "created by" link type
gather all of the linked work items with the "Delivery" type: Polaris issue link
iterate over those to add them as links to the original Idea

Kind regards,
Bill

Eduardo Calvillo_xg9b4k

Thanks. Will give it a try.

Tanguy Crusson_z9fqgo

Hi @Eduardo Calvillo just making sure you saw this first for Goals and Projects?

(from the FAQ)

How do I use Jira Product Discovery with Goals and Projects (ex Atlas)?

Here is a demo for how to use Atlas goals and projects in Jira Product Discovery

That's assuming you're using Project as per this feature and not something else though (e.g. a custom issue type in Jira called "Project"?)

Eduardo Calvillo_xg9b4k

Thanks Tanguy, that's exactly how I use projects.
The complaint from my team comes that they can not really see the projects in the roadmap. The see the ideas, but not the projects. They want to see the projects in the roadmap, either as a Gantt Chart or as board with Now, Next, Later.

That's why I am creating ideas that replicate the projects.

Eduardo Calvillo_xg9b4k

Projects now supports timeline view!!

Screenshot 2025-07-10 at 09.59.06.png

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