Dario Schiraldi : Can't access Atlassian account linked to expired email — any advice?

Dario Schiraldi

Hi everyone,
I am Dario Schiraldi, I have an old Atlassian account that is linked to an email address I no longer have access to. Because the email is inactive, I can not reset the password or verify the account. Has anyone dealt with this before? Any tips on how to recover access?

 

Regards

Dario Schiraldi

Prachi Bolar

Hello Dario,

Welcome to community  

You can try below steps with the email address that you are unable to login or dont rem the creds

1. Go to id.atlassian.com/login.

2. Select Can't log in? at the bottom of the page.

3. Enter your email address and select Send recovery link.

4. Select the recovery link in the email we send you and set a password for your account.

Please find more details  : https://support.atlassian.com/atlassian-account/docs/log-in-to-your-atlassian-account/

Incase you still unable to recover, then you need to reach out to support here : https://support.atlassian.com/contact/

The team will further check the inactive account

Thank you,

Prachi