Fishing Attack

Question

We received an fake email from trello stating:

<user> From DrM invited you to their board DrM - New Agreement

Can you please review the factual aspect of this document on pages 2b and 4a and let me know what you think.‌

This is fake information.

Can you please help us on this problem?

Bruno Silva_zmxeji · Answer

Hi, I’m quite surprised by how this issue has been handled.

After submitting a security request, I received a brief notification stating the matter was resolved. However, when I asked for details about what actions were taken, the case was suddenly closed without explanation.

Is this really the standard procedure for handling security concerns? From our perspective, this lacks transparency and leaves important questions unanswered:

What specific actions were taken to resolve the issue?

* Why was the case closed without addressing our follow-up questions?

* What assurance do we have that the issue has been fully remediated?

Given the nature of the report, we expected a more thorough and communicative response. We kindly request that this case be reopened or that we are provided with a detailed summary of what was done.

Looking forward to your prompt and clear reply.

Alisson Sartor · Answer

Hello, Bruno

Welcome to the community.

Thank you for bringing this to our attention. I see that you've already escalated this to our security team, and they should get back to you shortly. In the meantime, I’ll go ahead and close this thread for now.

Kind Regards
Alisson
Trello Team