Jira and Bamboo Application Link fails

Question

I am setting up application links between jira and bamboo. Both are on tomcat and are reverse proxied. When I try the application link in Jira I get that bamboo could not respond to establish the reverse link. When looking at the jira log I get:

2011-09-19 10:30:13,016 http-8080-26 WARN Michael Bode 630x163448x1 sewoge 10.0.10.62 /rest/applinks/1.0/permission/reciprocate-application-delete/ab7acf35-b2e0-3026-9b1e-4542f577486d [apache.commons.httpclient.HttpMethodDirector] Unable to respond to any of these challenges: {oauth=OAuth realm="https%3A%2F%2Fbamboo.domain.com"}
2011-09-19 10:30:13,022 http-8080-26 WARN Michael Bode 630x163448x1 sewoge 10.0.10.62 /rest/applinks/1.0/permission/reciprocate-application-delete/ab7acf35-b2e0-3026-9b1e-4542f577486d [apache.commons.httpclient.HttpMethodBase] Going to buffer response body of large or unknown size. Using getResponseBodyAsStream instead is recommended.
2011-09-19 10:30:13,023 http-8080-26 WARN Michael Bode 630x163448x1 sewoge 10.0.10.62 /rest/applinks/1.0/permission/reciprocate-application-delete/ab7acf35-b2e0-3026-9b1e-4542f577486d [applinks.core.rest.PermissionResource] Authentication failed for application link Developer Network (ab7acf35-b2e0-3026-9b1e-4542f577486d) https://bamboo.domain.com com.atlassian.applinks.application.bamboo.BambooApplicationTypeImpl@12a1ccbc. Response headers: {WWW-Authenticate=OAuth realm="https%3A%2F%2Fbamboo.bisimulations.com", Date=Mon, 19 Sep 2011 08:25:14 GMT, Transfer-Encoding=chunked, Set-Cookie=SERVERID=bamboo; path=/, X-Seraph-Trusted-App-Error=APP_UNKNOWN;   Unknown Application: {0};       ["jira:14048463"], X-Seraph-Trusted-App-Status=ERROR, Connection=close, Content-Type=application/json, Server=Apache-Coyote/1.1, Cache-Control=no-transform} body: {"status-code":401,"message":"Client must be authenticated to access this resource."}

Anyone have a reverse proxy setup with this working?

Mark Dzulko · Answer

That is a good thought, however I am sure about the java used and the issue is on the bamboo side. I am using Tomcat WAR instead of jetty as well since you cannot reverse proxy with jetty and bamboo very well. See my other topic: https://answers.atlassian.com/questions/3097/bamboo-running-behind-a-reverse-proxy

Jim McCaskey · Answer

FWIW:  I've fought this same PKIX/SSL problem pretty frequently.  One thing we ran into was when we used the newish Jira installer, it embedded it's own JRE.  You need to make sure all of your JRE's/JDKS's you are using have the correct keystore.  Essentially make sure your using the Java you think you are.  It sure sounds simple, but I blew a couple hours on it.

I ran into this between Jira and Confluence, and have never used Bamboo, so YMMV.

Mark Dzulko · Answer

I have tried that but it still doesn't reach. I even set bamboo to reach jira direct via IP:8080 with all auth types. It still cannot reach, though via browser I can. I am running jira and bamboo on SSL rever proxy and looking in the log I found:

[JiraRemoteIssueManagerImpl]com.atlassian.sal.api.net.ResponseException: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: subject/issuer name chaining check failed

But the SSL chain is correct and I even imported the cert into the java keystore on bamboo. All to no avail. I don't think the SSL comes into play as the underlying issue, since I cannot even get bamboo to reach IP:8080 but is also interesting.

So basically Jira can see bamboo, but bamboo cannot see jira - though both are setup the same way behind proxies.