Outcomes in Jira Product Discovery?

Question

The Jira Product Discovery handbook recommends aligning on outcomes over outputs, which is 100% spot-on; however, how are we supposed to capture the outcomes?

How do we map business outcomes to ideas in JPD?

Is the expectation that we will invest in another Atlassian product to track and manage our business outcomes and key results?

Or, are we supposed to create a field for "Business Outcomes", which change annually or quarterly as progress and results occur?

Jin Cho · Accepted Answer

Hi Lisa,

Thank you for reaching out. I am an engineer at Atlassian and might not be the perfect person to give you an answer, but until someone who knows JPD better than I do can assist, I can share some information.

Internally, we use Atlassian Goal, which is also one of our products. I personally think it provides the best experience. However, if you're not keen on adding another product, the method you mentioned could be a solution as well.

Amanda Barber · Accepted Answer

We also map to Projects and Goals like @Jin Cho mentioned. It's included in our Jira plan, so we don't need to spend additional money and it "plays" nicely with Jira and JPD!