Discovery Form on My Website

Question

How can I create a form for my website that includes a textarea and an email field, allowing users to provide feedback? The feedback should be collected in Jira Discovery. This is very important! How else are we supposed to start collecting feedback without a website form???

Amanda Barber · Accepted Answer

@Tanguy Crusson had a great writeup that's a bit old, but should still work great, here: https://community.atlassian.com/forums/Jira-Product-Discovery-articles/How-can-we-use-Jira-Product-Discovery-to-collect-feedback-from/ba-p/1890780

I agree though - I'm coming from a company that had Pendo Feedback in our application and loved how easy it was for customers to write their own ideas, upvote others, and see releases!

Tanguy Crusson_z9fqgo · Accepted Answer

that's how we do it: https://www.atlassian.com/software/jira/product-discovery/resources/handbook/feedback-and-insights#what-are-insights

We have an in-app widget for users to send us feedback, and it goes to a Jira Service Management queue. We then add the relevant feedback to ideas using the JPD Chrome extension.