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How to access OpsGenie

psoundararajan_q64q6o

With reference to the recent announcement, I am saddened to see Ops-Genie being phased out.

I would like to check whether the org account has any associated Ops-Genie licenses. Additionally, could anyone please advise on how to access these licenses via our Atlassian portal

Thank you for your guidance.

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Welcome @psoundararajan

To see the licenses of your products you need to be the organization admin:

1.Go to admin.atlassian.com

2.Click products

3.Start to search for Opsgenie products

You probably received an email to migrate your Opsgenie content to Jira Service Management?

psoundararajan_q64q6o

its added but unable to access it

You need to be an organization admin to access the user management part and from there to filter out the users that are using Opsgenie.

psoundararajan_q64q6o

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