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Rovo Activation on Premium Subscription

Isabel Calzada

Hi Atlassian team,

I'm reaching out to ask if there's anything else we need to do on our end to activate Rovo under a Premium subscription.

We understand that starting April 9th, this functionality would be available at no additional cost for this type of plan. However, upon checking, it still appears as not enabled.

Could you please confirm the activation date or let us know if there are specific steps we should follow?

Looking forward to your response.

Thank you and best regards,
Isabel Calzada

Accepted answers

Aaron Pavez _ServiceRocket_

Hi @Isabel Calzada

Rovo is rolling out.
https://support.atlassian.com/organization-administration/docs/activate-or-deactivate-rovo-on-your-site/

As mentioned here:

Rovo is being automatically activated, and you can expect to see it soon. In order to get the most out of Rovo, make sure AI is activated on your Atlassian apps.

Check that AI is activated on your instance first.

Regards - Aaron

All comments

Aaron Pavez _ServiceRocket_

Hi @Isabel Calzada

Rovo is rolling out.
https://support.atlassian.com/organization-administration/docs/activate-or-deactivate-rovo-on-your-site/

As mentioned here:

Rovo is being automatically activated, and you can expect to see it soon. In order to get the most out of Rovo, make sure AI is activated on your Atlassian apps.

Check that AI is activated on your instance first.

Regards - Aaron

Andrew Tagg

I have AI activated on premium but still do not see ROVO anywhere.

Christopher Yen

@Andrew Tagg @Isabel Calzada

From http://admin.atlassian.com/ > your site > settings > AI Settings do you see ROVO?

or can you access Studio here https://home.atlassian.com/studio/ and see if Agents provides any options

Dr Valeri Colon (Connect Centric)

Rovo’s rollout follows a progressive rollout model, meaning, it doesn’t become available to all customers on the same day. Instead, it's rolled out in waves across different regions and instances to monitor stability and usage. Check in with Atlassian Support for details on your instance.