Not getting email notifications fom Trello

Liselotte Dijkhuis

I'm using Trello for a project, and turned on the imediate email notification option.

But I don't recieve anything. Not even if I do not open the notification in Trello itself.

I have recieved them in the past but they suddenly stopped.

 

It's not in my spam folder or anywhere.

Does someone know what I can do to fix this issue?

 

Thank you!

Alex W_jr9vvs

Hi @Liselotte Dijkhuis - welcome to the Community!

I've just checked our logs and we're successfully delivering you emails. I recommend whitelisting the @trello.com domain, checking your spam folders, making sure you don't have rules set up to automatically archive/delete emails from Trello, and working on your mail servers in case there is something blocking emails on your end.