How do I delete my Atlassian Account?

Lewis_8ef69n

Looking to delete my account, although I apparently have a reoccurring payment, came across the Atlassian Cloud and promptly cancelled this subscription, although I am still unable to delete my account.

 

I am also unable to contact support as not only is the whole system automated, every option takes you back to the contact page

Samuel Gatica _ServiceRocket_

Hi @Lewis 

Welcome to the community!

 You'll need to be an Org Admin, and then:

1. Go to the Site URL of the Jira instance you want to delete
2. Go to Jira Settings > Billing
3. Select Manage Subscriptions from the left-hand menu
4. On the relevant product box, select 3-dots icon > Delete
5. Follow the instructions

See more details on this help page: Reset and delete all data from your cloud site

If the above does not work, you will have to contact Atlassian Support for the deletion of the mentioned sites.

 

Best regards

Sam