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Community API broken?

Luka Hummel - codefortynine

Hi guys,

I'm retrieving community posts via the API as documented here, and until 16 hours ago this worked without a hitch. Now the API just returns 404 errors.

Also note that the example links in the community post by @Tyler T are also broken.

Can you observe the same? Has there been some change?

Comments

Amir Ansari_00dz9f

Hi @Luka Hummel - codefortynine

Atlassian recently announced that they are setting the new and existing API keys to expire after 1 year.

This could be the reason that your API is returning 404 error.

Here's the link to the document

Sarp Egemen

Hi @Luka Hummel - codefortynine ,

Yesterday, the community's address was changed from community.atlassian.com to community.atlassian.com/forums.

This is probably the reason your API calls are returning a "not found" status. Unfortunately, I am not aware of the new API endpoints. Currently, "https://community.atlassian.com/forums/api/" does not seem to be working.

Luka Hummel - codefortynine

The community API actually didn't need any authentication in the past. Maybe that changed.

Luka Hummel - codefortynine

That is a suspicious timing. Seems like the URL change messed up their API endpoints.

Matthias Gaiser _K15t_

Good catch @Luka Hummel - codefortynine. I'll make sure to raise this with the community managers.

Darryl Lee

API access to Jira and Confluence are completely different from the API endpoints we were using in Community.

Atlassian Community is run on the Khoros platform, what has a fairly robust API for searching posts:

https://khoros.com/developer/community/community-rest-api-capabilities

Annoyingly their docs require (free) registration, but you can see a Python interface for it here:

https://khoros.readthedocs.io/en/latest/community-api-calls.html

But yeah, the Khoros Community APIs have always allowed anonymous access.

Matthias Gaiser _K15t_

@Darryl Lee found the answer and shared in our community leader slack. Before the url change the base url for the API calls was:

https://community.atlassian.com/api/2.0/

and now it is:

https://community.atlassian.com/forums/s/api/2.0

The rest of the API should probably still be the same. Maybe you can let us know if your calls still work, @Luka Hummel - codefortynine

Luka Hummel - codefortynine

Hi @Matthias Gaiser _K15t_

Thank you for the update. With the updated URL, my requests work again

@Sarp Egemen almost got it right, if it wouldn't be for that random "/s/".

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