My registered e-mail does not exist

Adriana Tomaz

I had an account in Trello that I need to acess again, but it’s registered in an email that no longer is available. The e-mail company went bankrupt a few years back, I can’t check e-mails sent to that adress anymore and need it changed to my new email account, is it possible?

DiMaggio Tucci

So sorry you're dealing with that; it's a tough situation.

Who owns the domain for the email company now? Is it possible for you to reach out to the current owners and request even a temporary email address matching the one you had for Trello? I doubt buying the domain if it is available would be feasible, and I highly doubt it would be available anyways, but I guess that's technically another way to access the account?

Without access to the email address associated with the account, there's really no way to prove ownership of the account, so you can't get it back. Atlassian's official position is that the only course of action is to try to get some way of having access to that email address again. That being said, you're free to try and contact Atlassian; you'll just likely get the same answer based on their official policy.