I have previously had access to a Trello board and I have lost access.

Question

None of the links work. I have cleared caches,reset my pssword, I have asked to be removed as a member from the shared board and re invited but when I log in, I get the "something went wrong, we are having trouble sending your request - please refresh and try again message. refreshing doesn't work. I really need to access this client board to meet deliverable asap.

Mirek · Answer

Hi @Andy Heinzer

Thank you for jumping in and checking on this. It is already some time after ticket was created.. Just curious.. Was this problem somehow resolved? If so, what was the root cause?

Andy Heinzer · Answer

Hi @Sabita Grech

I wasn't able to see which workspace or trello board this might be.  I created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/58/TRELLO-212514

Someone from our Trello support team should be better able to assist there.

Thanks

Andy

Sabita Grech · Answer

This is a client board that I recently ie up until 2 weeks ago that I had access to. This is the only board I accessed. I have tried different browsers