Hi I am trying to completely erase my account but seems I cannot do it Please could you help me This is what I get You can't delete your account Your account can't be deleted because: * This account is related to active accounts that are set to AUTO-RENEW. * This account is the primary billing contact for one or more products. * This account is a technical contact for one or more products. * To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact. * Read our support documentation for more help and instructions: https://confluence.atlassian.com/x/pTgoPQ

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I cannot delete my account

unknown

Hi I am trying to completely erase my account but seems I cannot do it

Please could you help me
This is what I get

You can't delete your account

Your account can't be deleted because:

This account is related to active accounts that are set to AUTO-RENEW.
This account is the primary billing contact for one or more products.
This account is a technical contact for one or more products.
To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact.
Read our support documentation for more help and instructions: https://confluence.atlassian.com/x/pTgoPQ

Accepted answers

Shawn Doyle - ReleaseTEAM

Hi @[deleted]

Did you follow these instructions? To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact.

All comments

Shawn Doyle - ReleaseTEAM

Hi @[deleted]

Did you follow these instructions? To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact.

unknown

Hi, I didn't as I have just the free account on myself, I don't know which other user should I designate. That's why I asked here

Shawn Doyle - ReleaseTEAM

Maybe you are trying to delete your instance?

https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

unknown

I don't know that seems to be a feature for admins I am not an admin, I have just a free account and I want completely delete it

Ravi Shah_65b67j

How to delete this account? I see him as deleted account.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

account-identity