Urgent: Can not configure application link

Question

Hi

I had an issue with attaching an application link that was atttached to other crucible projects for Jira linking.

The error is "Sorry, there are no links available when using anonymous access, check the permission configuration of the remote application."

The only solution that came up whilie looking up this error, was to recreate the application link with Jira.

Done that....

Now, No project in crucible is able to connect to Jira project with same error

Please assist ASAP

LeonardoL · Answer

You can also refer to this article:

https://confluence.atlassian.com/display/FISHKB/Stuck+at+adding+Project+Link+when+integrating+Fisheye+with+JIRA

LeonardoL · Answer

Have you configured any other authentication method than just Trusted Applications? If so, as workaround please remove other authentication methos and make sure your have configurations like this:

* Outgoing Authentication:* 'IP Patterns': Enter the IP addresses of your FishEye/Crucible site, one address per line. For example:

127.0.0.1
172.20.5.95

* Incoming Authentication:* 'IP Patterns': Enter the IP addresses of your JIRA site, one per line. For example:

127.0.0.1
172.20.5.95

* 'URL Patterns': Enter exactly the following paths, one per line:

/secure/CreateSubTaskIssueDetails.jspa
/browse/
/rest
/plugins/servlet/applinks/whoami
/plugins/servlet/streams
/rpc/soap
/sr/jira.issueviews:searchrequest
/secure/RunPortlet

Itamar Ben Sina2 · Answer

Leonardo

I've gone through several options of configuring the Application links but of no avail

Always get the same error

Please advise