Can anyone help with this error message please?

Caroline McLaughlin

I get this is when I am trying to access the Gantt view in Product Discovery. I can access the Overview module with no problem.

Please refer to the following error id: a8b8fc5ae1b40d7d6542cae1d68b101314256cfa2b6d37bcea5de7f92ea917876d701b04367090058fb78b4cfcd7b8214e8c4135d32f841c3c7abaf582bd484c.adb098134d397ec82710e94a782b7710d0bb5b0fb31bcb110a568fb7e7f006db9a6fc54284888624c5ece206bc81419caca49b3e47488b18f52dfa24ad1429ec.3c8ff4e786223a774c9b423be98fe90680e28d21f1a33c81594aaf1415459dbe809d9869b2f440443fe278949f99ca5c5abf4939afa9930870af3822a69677c0.2025-01-13T12:08:05.124294Z

Tanguy Crusson_z9fqgo

Okay, we've looked into it and it looks like the problem is not on Jira Product Discovery experience but in the Jira one (ex Jira Work Management) - I would advise you get in touch with Atlassian support with this.