Digicert keylocker signing integration issue with bamboo

Mahesh_2amdw1

Hi, 

 

We need urgent help in digicert keylocker integration with bamboo.

I am able to sign the script using digicert keylocker. Manually I am able to run the script however when I try to run via bamboo task, it failed with authorization issue. Bamboo doesn't recognize digicert keylocker certificate. 
user installed Digicert and Bamboo service are running with same user.

Tried using powershell and cmd both. Same issue is seen.

 

 

 

 

	failed to get sign config: status_code=401, message={
	"error" : {
	}
	}, nested_error=<nil>

 

ailed to get sign config: status_code=401, message={

 

"message" : "Invalid JWT/S token."

 

status" : "wrong_token",

 

Sahir Maharaj_28wu8p

Hello @Mahesh

The issue with Digicert Keylocker in Bamboo might stem from how Bamboo interacts with external signing services.

Since the script works manually but fails in Bamboo, the problem could be with Bamboo’s environment or user context.

I recommend to ensure that the Bamboo service runs with the same user credentials that have access to the Keylocker.

Also verify all required certificates and permissions are properly configured for Bamboo’s runtime.