One of our user is facing issues with Trello While Authenticate with Google Drive. I insisted him to

alendevachristopher_s

 

 

One of our user is facing issues with Trello While Authenticate with Google Drive.

I insisted him to follow these steps

Authenticate with Google Drive

1. Open any card.
2. Click the Google Drive button under Power-Ups.
3. Select Attach a File.
4. A popup window will open if your Google Drive account isn't already connected to Trello. Click Link Google Drive account.
5. On the next screen, select the account you want to use.
6. Click Allow.

But then, also the user is facing issues I have attached a screenshot of the error the user is facing. for your reference

Your help is much appreciated on this issue

 

Augusto Lisboa

Hi!

It seems you are running into a known issue that is being tracked in the following bug report here: TRELLO-756. We have removed the Power-Up from the ones available as it's not currently working, but don't worry, our team is aware and on it.

I have added this ticket to this bug as an internal comment for our engineering team to see and reference if needed as well as align priority. I would also encourage you to visit that bug, log in with your Atlassian account, and click Start watching this issue on the right panel. That way, when the ticket is updated by our development team, you'll be notified via email. 

There are a number of factors that determine how Atlassian prioritizes bug fixes. You can learn more about this by reading the Atlassian Cloud Bug Fix Policy

In the meantime, as a workaround, you may disable the Google Drive Power-Up from your boards and rely on Trello's native integration with Google Drive attachments, as shown in this screenshot.

Disabling the Google Drive Power-Up will not cause any loss of data to your Drive files, and all Drive attachments on cards will remain.