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Problem with logging into the system

my_d9v65g

I have a problem with my email provider. It does not accept emails. Accordingly, when I try to log in, a verification 8-character code is sent to my email. I do not receive mail and, accordingly, cannot receive it. Is there any way to change the email address in my account?

Accepted answers

Renato Fagaraz

Hi @my !

Are you still having trouble with your email?

I noticed you might've already received a confirmation email and got your account verified. logging in.

Let me know! 😊

All comments

Renato Fagaraz

Hi @my !

Are you still having trouble with your email?

I noticed you might've already received a confirmation email and got your account verified. logging in.

Let me know! 😊

my_d9v65g

I have problems with my '********' account. I couldn't even make a request to technical support under this account. So I made another account ********* , which I wrote this letter to. Last night I received verification codes by mail. But unfortunately they don't work anymore. Now I tried to log in again. I'm waiting for an 8-digit code.

Renato Fagaraz

Oh, I see!

Checking the logs to this email, it seems the domain is having issues receiving any emails. Here:

421 4.4.0 [internal] no mail servers for this domain could be reached at this time

You can keep trying to send the code since there seems to be some moments when it's back up receiving mails again, but ideally you would need to check with the domain admin since it's consistently not able to receive emails. I can see around 15 different instances of this same error when trying to send to that address.

my_d9v65g

Thank you! It worked!

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