I want to scale back the number of users in crowd because it went over my limit ( for the license ). HOWEVER, i can't login to the crowd console to make this adjustment.
If you login are you seeing update license page? If so - generate an evaluation license and then reduce your users . Please take a look at followings:
https://confluence.atlassian.com/crowdkb/users-are-unable-to-log-in-after-updating-the-license-223223576.html
https://answers.atlassian.com/questions/15271077
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