JPD - Triggering Automation from vote field

James Frith_6xzxlh

I have a setup where one idea is cloned to another (in a different project) and have automated pulling various changes from the original to the clone e.g. if someone comments on the original, the comment will be pulled over to the clone as well.

I'm looking to do similar for votes on the original. I understand that, as votes are a limited resource, automating an actual vote on the clone might not be advisable, so looked at just copying the number of votes across.

But I have fallen at the first hurdle - the automation trigger just doesn't seem to run based on the votes field.

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My automation rule looks like this - note I've tried both vote and votes fields (not sure what the "Vote" is as there is no such field!):

But if I vote on the original idea, nothing comes through on the Audit log for this automation at all:

Is it possible to trigger any automation based on a vote being added to an idea, and if so how would I set that up?

Nick Haller

Hi @James Frith ,

I don't think it's possible at this time. Vote fields are not currently supported with automations as mentioned in our Limitations page.

Part (if not most) of the reason they are not supported (along with those other fields mentioned) with automations is due to them not parsing in the backend currently when using the API.

They will appear to have values entered within the idea (frontend), but nothing in the payload of the idea exists with these fields (backend). For example:

 

I used this to find my fields ID, then a GET on the idea - and as you can see, nothing in the payload.

We'll get this feedback shared with engineering and product, and hopefully it's something reconsidered or improved in the future. But no ETA on if/when this will be available.