Problème de connexion - URGENT - HELP

adeshorts

J'ai un compte Trello, administrateur 

Impossible de me reconnecter avec ce compte

Trello me demande de renseigner un code à 8 chiffres que je ne reçois pas dans dans ma boite mail. ni dans les spams etc. 

Je perds patience, et suis bien agacé de cette situation. Ce n'est pas la première fois et je trouve cette situation très agaçante et m'apporte bcp d'improductivité.

Merci de votre aide rapidement

Alisson Sartor

Hello, Adeshorts

It looks like you have a 2fa enabled and it's having issues.

• Go to https://trello.com/login and try to log into your account
• On the screen asking for the recovery key, click on Can't use your phone?
• Click on Don't have your recovery key?
  Enter your email address and click Send recovery link

This will send an email to the address linked to your account with a one-time link you can use to access your account - Please note, for security reasons, this email will take a full 24 hours to be delivered, and we're unable to speed this up.

Once you regain access to your account, you must disable 2FA by following the steps on this page to prevent this issue from happening again.

I hope this helps, but please let me know how it goes and if there's anything else I can assist you with. Looking forward to hearing from you!

Kind regards
Alisson
Trello Team