I am attempting to get access to OPSGenie. I am in the OpsGenie group as a user, I have product access.
I have not accessed it before.
When I go to OPEN OPS Genie, I get sent to the Login page.
Its a standalone opsgenie.
Any clues?
Thanks
mark
Turns out that when using stand-alone OPSGenie, you need to be INVITED from OpsGenie to get access.
Being dropped into the Ops genie User group in Admin, does not suffice.
Hello @Mark Higgins ,This is Shashwat from Opsgenie and here to help! Yes, that's correct and you would need to be invited into Opsgenie from within the Opsgenie settings by one of the existing Admins/Owners in the Opsgenie instance.Here is the help document on how they can add you as a user to the Opsgenie account:https://support.atlassian.com/opsgenie/docs/add-invite-update-and-delete-users/Best,Shashwat
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