When Creating a Delivery Ticket can i select the Card rather than the Embed?

sam jeffress

When you create a delivery ticket from JPD there is a checkbox "Embed idea description and fields into delivery ticket".

I find this really useful but would like to be able to embed the JPD item in the Jira ticket as a Card rather than the Embed type. Card gives a nice small summary and link back to the original idea, whereas the embed has to show a lot of information and is quite slow.

I realise I can do this once the item is created but would love it that way from the start

 

Peter_DevSamurai

Hi @sam jeffress , 

To implement this, you can manually add a card link to the JPD idea in the delivery ticket after its creation: 

1. Create the Delivery Ticket: Proceed with creating the delivery ticket from JPD as usual.
2. Add the JPD Idea as a Card:
• Open the newly created delivery ticket in Jira Software.
• In the description or a comment, paste the URL of the JPD idea.
• Jira will automatically convert this link into a card, displaying a summary and providing a direct link to the original idea.

You can refer to this document: https://support.atlassian.com/jira-product-discovery/docs/manage-the-delivery-tab/