Unable to Submit Ideas in JIRA Product Discovery Despite Full Role Assignments

Victor Oleynik

I have assigned a non-licensed JIRA user all possible roles, including Creator, Admin, and Contributor. Despite this, they are unable to contribute ideas and receive the error message: “You cannot create issues in this project.”

Additionally, the “Create an Idea” button is not visible to them. I have confirmed that they are invited to the project and their roles are correctly assigned. How can I resolve this issue?

Roles Settings:

Error they are getting:



No Submit Idea Button - Only 'Create' is available but it does not allow a user to create an Issue: 

Gary Spross

Navigate to "Features" -> "Create ideas" within the project settings and ensure the "Allow contributors to create ideas" toggle is switched on.