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How can I do an #if statement to exclude issue types in an automated email?

Tom Scoggin

See screen shot.

If statement.PNG

Accepted answers

Rudy Holtkamp

hi @Tom Scoggin ,

This should do it:

{{#if(not(equals(issueType.name,"Data")))}}

...

{{/}}

Edit: added the not()

All comments

Walter Buggenhout

Hi @Tom Scoggin,

Assuming that this is a screenshot from an automation rule, you must be performing a filter somewhere before this point in your rule. Have you considered just excluding the issues in that filter?

If that does not help, please share full details of your automation rule so we can support you more effectively.

Hope this helps!

Rudy Holtkamp

hi @Tom Scoggin ,

This should do it:

{{#if(not(equals(issueType.name,"Data")))}}

...

{{/}}

Edit: added the not()

Tom Scoggin

Thanks @Walter Buggenhout . I need to show the ones I'm excluding from this table and will add them to another table in the same email.

Tom Scoggin

Thanks @Rudy Holtkamp

I used a combination of these two to get what I needed to filter my results.

Table 1

{{#if(and(not(equals(issueType.name, "Data")), not(equals(issueType.name, "Change"))))}}

Table 2

{{#if(or(equals(issueType.name, "Data"), equals(issueType.name, "Change")))}}

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