Jira Discovery Project. Issues with ideas not showing on a Published view.

Question

Hi everyone,

My team has been recently using the project discovery board, which is great. There is an issue though, while wanting to share a published view we noticed an idea that does appear in the view, but it is not appearing in the shared published link.

We are using a timeline view, which you can view all needed ideas view with no problem, but we are not sure why it doesn't appear in the published link.

This only happens with a few ideas, not all of them.
I would appreciate your assistance if you can.

Tanguy Crusson · Answer

Alternatively, if you could share a screen recording (e.g. Loom) to tcrusson@atlassian.com that shows the view configuration (group by, filter, sort, fields) and the published view, that would work too

Tanguy Crusson · Answer

Hi @Christian Amaya , could you please raise a support ticket so we can investigate directly in your site? It's going to ask you for permissions to do so

While in Jira Product Discovery

left sidebar > Give feedback > Get help from the support team

Thank you