Cannot change Payment method .....

Jaewon Han

Hi, community.

I’m using Jira and Confluence, and I would like to change the credit card registered as the payment method.

 

I have permissions of "ORG ADMIN" and "SITE ADMIN".

 

However, no matter how much I look through the Billing page or Admin settings, I can’t even find the existing credit card information.

 

Where should I go to change the payment method for Atlassian subscriptions?

Carolina Lopez_rbdu5v

Hi Jaewon!

Just a heads up, this question was created with Trello as a product. You might find more helpful information by checking out the Jira and Confluence communities here.

This document may help you manage your billing information for your cloud products:
Manage payment methods

If you still have issues or questions about pricing, billing, and licensing, you can contact us through this form.