Troubleshooting Sync Issues on the Trello App | Julio Herrera Via Dei Velutini

Julio Herrera Via Dei Velutini

Hello, I’m Julio Herrera from Via Dei Velutini, Italia. Could you please provide some guidance? I’m having synchronization issues with the Trello app. What are the common causes of these sync problems, and how can I resolve them? Additionally, are there any specific troubleshooting tips or best practices to ensure changes are consistently reflected across all devices?

Theodoro Reato

Hi Julio,

Keeping your app up to date would be one of the best practices. Could you reinstall the app on your mobile phone? The lack of internet can impact the sync, but you'd see the unsaved changes on your app, and you can force it to sync.
These articles contain instructions that would help you with that:
- https://support.atlassian.com/trello/docs/troubleshooting-for-the-android-app/
- https://support.atlassian.com/trello/docs/troubleshooting-for-the-ios-app/