Our organization uses a SharePoint Online list and custom form as an intake for new and update Confluence content requests. The list helps manage and document requests and provides an audit trail. Each item will most always have an attachment to document the new or updated content.
Would switching to a database be better? Similar?
Concerns are:
1. Allowing users edit/contribute access to the database.
2. The attachments "adding up" and creating bulk in the instance, inflating the size of Confluence and possibly affecting performance. These are most often Word documents, some of which may be 10, 15, 20 or more pages.
3. The SharePoint Online custom form provides a "user friendly" interface form vs. a list database for our users.