Crucible review will occasionally display two versions of the same file?

Question

I find this somewhat frustrating and haven't figured out what causes or how to fix it. We use mercurial and sometimes when I add files to a review I'm creating the file list will end up with two versions of one of the files where the change sets are spread between the two files instead of having a single file with all of the change sets.

For example, I currently have a review I've created and a file is duplicated in the review where one version has change sets 628, 648, 650, and 651. The other version of the file has change sets 644 and 649.

I will say that this is a branch and I had merged changes from our main branch into this branch which may have something to do with this.

So what is causing this and what should I do to fix it?

Let me also add that one file show as "File Outdated" on the right top menu (where View and FishEye are).

Eric Roberts · Answer

This issue seems to be related https://jira.atlassian.com/browse/CRUC-6568.

David Leach1 · Answer

Seb, Not sure you saw my message below (I should had added it as a comment to your message but instead it got added as an "answer" which it isn't). I would appreciate it if you could consider the comment and give me a response. We have developers that are quite frustrated with the crucible tool to the point of suggesting that we start looking at alternatives but I would prefer to stick with this tool because of the integration with Jira, which we use.

David Leach1 · Answer

First, thank you for the response.

What happens then with the following:

3 ----- 4 ----- 5 ----- 6
 /              /
 /              /
 /        /
0 ----- 1 ------------- 2

is it still the case where I need to remove 3?

And does this further have a problem if we have a branch where there were periodic merges from a main/release branch into the development branch... does it end up needing to remove each of the merge points from the review?

4 ----- 5 ----- 6 ----- 7 ----- 8 ----- 9
 /         /        /
 /              /        /
 /        /        /
0 ----- 1 ------------- 2  ------------ 3