Why the card keep crashing when I want to format the text?

Sandra Paz de Lucas

Hey, 

Since yesterday I am getting crazy creating new cars on trello. As soon as I use the menu for formating the text and just click on it, the card crashed and shut down. It is almost impossible to work. 

I have a Mac with the newest latest OS 14.6.1 (23G93).

The Trello Version is 2.14.7-815

Please help! It is not possible to work in thi way. 

Thanks

Sandra

 

Theodoro Reato

Hello Sandra,
Welcome to the community.

I just checked our queue and didn't see any reports similar to yours. Let's check your browser first. Clearing your cache/cookies and allowing cookies would change this type of error.

Please see the article Troubleshooting browser issues with Trello for detailed instructions on troubleshooting any problems with Trello in the browser.

If that doesn't work, let's:
# Test using an incognito window of a supported browser like Safari, Chrome, Firefox, or Edge
# Test in a different browser

Could you try this and let me know if you're still having problems?