Integration to Zabbix 7.0 Using Webhook Template

Question

Hi All,

I've been working on the integration from Zabbix to Jira Helpdesk. Having some difficulties trying to get the zabbix triggers to create jira tickets. Any advise would be great to help me with this integration.

So far, I have created the API key to authenticate the connection and have used the correct project key to identify which project account the ticket is to be raised. Using the test feature is successful. However, its still not populating the tickets other from the manual testing.

Regards,

Eric

Rafael Meira_bepskb · Answer

@Eric Leo Lidi Okala Your welcome :)

Eric Leo Lidi Okala · Answer

Hi Rafael,

Appreciate the update, I will request account admin to request support ticket on behalf my department.

Regards,

Eric

Rafael Meira_bepskb · Answer

Hey @Eric Leo Lidi Okala

To further investigate, since ti is a integration issue and we would need to request access permission to your account, I would recommend you to create a ticket with out support here:

https://support.atlassian.com/contact/#/

Best,
Rafa