We're exploring Product Discovery to replace a similar tool and are really excited about the features and functionality that currently exist. The lack of a way to collect ideas is a bit of a drawback compared to our previous tool, but we can deal with a manual process for now.
However I'm running into an issue where creating an idea doesn't automatically set the value of an associated custom field to the specified default value.
Our custom field is a multi-select list of our clients and the default value is "No Client", which works as expected for all our Jira Software projects - if no value is provided when an issue is created, the default value is selected. I associated the field w/ our Discovery project, it's available to me as a field in the settings and can be displayed on views, but creating a new idea from either the Create button in the header, or from the Create an idea button above a grid does not set this field at all - it's empty/null.
With needing to do manual data entry for ideas we were hoping that most of our internal users could be contributors with the ability to create ideas, but since I can't add this custom field to the create modal, and with Discovery and/or the field not respecting the rules for default values we're either going to have a number of (paid) creators, or leave the editing and updating of all entered ideas up to one person, neither of which is an ideal situation.
I'm open to any tips or tricks to get around this limitation and look forward to an email integration for creating ideas (our previous solution).
