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Sub-Tasks Do Not Seem To Count in Delivery

Jeff Maciorowski

I linked to an existing Epic that has one story and a number of sub-tasks, it is not showing/counting the Done subtasks at all. It is only showing 1 Story in progress. Do I need to edit a settings someone to account for subtasks in the delivery area?

Accepted answers

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Luis Felipe Studzinski Santos_5srb7f

@Jeff Maciorowski

Hello,
Can you send more details or a print of the epic with the issues? This would help us answer your problem.

Jeff Maciorowski

Hopefully this helps? If I don't link to the Epic, but directly to the story it reports it correctly. I guess my other question is, I have a lot of other epics but don't know if it is counting/reporting all the subtasks that show under those stories as well.

When I point it to the Story and not the epic it reports properly.

Hermance NDounga

Hello @Jeff Maciorowski

The behaviour is expected when you switch between simple and default behaviour. You can learn more about them here: https://support.atlassian.com/jira-product-discovery/docs/configure-the-delivery-progress-field/

In your case, I guess the second display is the preferred option.

Best Regards,
Hermance
Product Manager @ Jira Product Discovery

Jeff Maciorowski

@Hermance NDoungaI am not sure why we are talking about the simple and default behavior. I have not touched those options. What I am showing is what happens when I point to an Epic over pointing to a Story. I just use the existing delivery option and either point to the Epic or Story and it the Epic does not account for any of the statuses underneath it.