Teams, Users, On-call & escalation all defined.
We want to use the fully integrated "Operations" feature inside of JSM-Cloud, not the older independent OpsGenie Cloud
Hello @Paul Hart
Thank you for reaching out to Atlassian Community!
Allow me to share with you that under your Team's alerts, you can manually create an alert by clicking the three dots icon (•••) at the top-right corner > Create alert:
You can then enter the alert details:
More details about this case can be found in the document below:
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