Transition is shown twice in status field

Rebecca Graf

Hey community,

I am facing a weird behavior in my status field dropdown. The next status in the workflow is always shown twice in the selection:

 

My initial assumption was, that the configuration of transitions is incorrect and I have to remove one "direction". But when I do so the transition is no longer available at all. 

Any idea on how I have to adjust the workflow to remove the duplicate? Happens in any status.

 

 

Jovin

Hey @Rebecca Graf ,

Workflows can be esoteric at times with all the properties, conditions etc!

So this is because you're issue is currently in the 05 status (based on all other transitions I can see), so it has 2 available transitions to 06:

• First - the "Any" transition
• Second - the direct transition from 05 to 06

To resolve this you have 2 simple options, and 1 more complex options:

1. Simple Options
   1. Remove the Any transition from all statuses and you will now have a linear, strict status flow that allows only unidirectional flow (unless you add a transition going backwards between each status)
   2. Remove the direct status transitions from each status (meaning you're left only with the Any transition on all)
2. Complex Option
   1. Use Conditions to prohibit the Any transitions from being visible (based on current state, or user groups etc.)

Let me know if this helped!