Can anyone help me get access to my Trello workplace? It all disappeared today.

Question

Trello is acting like I am a stranger trying to access my workplace. I did the necessary things (I think) to "request" access from me, and it says it will send me an email, but it's been an hour without any emails. This is happening to a co-worker as well. Anyone have a suggestion of how to get my data back?

Lara · Answer

Hi Carter,

Thanks for reaching out!

It sounds like you logged into Trello using a different email address than you normally did. Is it possible you've used Trello using a different email address, or, that your email address at your organisation has changed?

All the best,

Lara
The Trello Team

Dave Rosenlund (Trundl) · Answer

This is not something the Community can help you with, @Carter W_ Moore _he_him_ . We are (mostly) customers like you.

For this, you will need to contact Atlassian support.

Trello support

Best,

-dave