"Something went wrong"

Question

Getting the following message:

Something went wrong

We’re having trouble sending your access request. Please refresh the page and try again.

None of my boards will load today and apparently I cannot submit a personal help ticket.

What can be done about this? Thank you. I've tried clearing browser history/cookies, using a different browser (Chrome and Edge), waiting and refreshing, double-checking log in information. I stay signed in but today when I logged onto my computer, I'm getting the above error message.

Nicolas Grossi · Answer

@Kalen Melton if you are still getting that "something went wrong" message we can't do anything from here (the community).

Nicolas

Kalen Melton · Answer

Disregard this request. Someone within the company accidentally deactivated my account but this has been reversed.

Kalen Melton · Answer

Thank you. I've visited that page, but I'm using the free version and it says, "Trello Free comes with Community Support. Upgrade to a paid plan to get one-on-one customer support." There isn't an option to submit a ticket or email - only drop down menus with suggested issues. Maybe I'm missing the support chat or email option?