Cannot authorize Trello with my account.

Jeff Dole

I'm trying to use Trello for the first time. A script window opens saying 'You are about to authorize Trello with the following account: but there is no account listed... just a CONFIRM and a CANCEL button.  When I click on EITHER button, nothing happens.

When I open an email, the Trello pane says 'Unable to find any boards.' I cannot add a card, nor can I do anything else - I'm assuming because the authorization to Trello is not complete.

Lara

Hi Jeff,

Thanks for reaching out!

Can you please share a screenshot of what you're seeing?

Does this error occur when you try to access Trello via web browser? Please follow the web troubleshooting steps here: https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/

All the best,

Lara
The Trello Team