received email stating premium subscription ended

Kirsty Lambert

I received an email yesterday stating my premium subscrition has ended - but I have my recceipt to confirm I am paid up until 19 July

 

It has removed all my boards and I can't get a response from the help team

 

Does anyone have any idea's please

thanks

Caity

Hi Kristy, I took a look at your account, and it looks like this is related to your company's Trello Enterprise account. Our support team will be able to provide more information than I can here, but in the meantime, I'd recommend that you ask your company's Trello admin about this. They should be able to reactivate your access to your Workspace.