Google Chat integration error

abeshunya

When I integrate Trello in Google Chat,

Trello says "Integrating with Slack from Trello is ended. Continue integrating from Slack". (Screen shot is in Japanese)

 

That error message doesn't make sense.

It is Google Chat, not Slack.

and it is from Google Chat.

Mat_w4y9na

Hi there, 

Thanking for sending the screenshots, that is helpful! I tried to install the Google for Trello app and I did not get the same message about Slack. Did you try and install Slack Power-up first, and then followed by Google Chat? Were you able to authorize the Slack successfully before enabling Google Chat? 

Did you follow the same steps here: https://support.atlassian.com/trello/docs/trello-for-google-hangouts-chat/

If not, are you able to share the steps you took that lead to this error? If we are able to reproduce what you're seeing, I’ll pass on the details of that bug to our development team. 

Many thanks,

Mutya