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Timeline view doesn't like side by side tickets

Mike Reading

Timeline view keeps pushing all of my tickets to be on seperate lines.
I'm trying to have a lot of my tickets side by side (horizontally) so I can better see in one view what's happening.

However, sometimes when I add a new ticket, it throws off the whole page and every ticket then has it's own individual row. This results in all of the tickets being shifted down the page and it's really difficult to track what's happening.

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Accepted answers

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Tanguy Crusson

Hi @Mike Reading we think we found out what's going on, can you help me confirm?

This happens if you are a user that does not have the "manage views" permission. Can you please ask your project admin if that's the case for you?

(in any case that part is a bug, we'll fix it)

Mike Reading

I've got the manage view permission, and this still occurs for me if I move any cards around while there is a filter applied. The cards remain in their column but are at random heights still. This is no longer an issue for me though as I am utilising the use of the sort functions

Tanguy Crusson

@Mike Reading OK we've found what's up - we're going to release a fix. Thanks for raising this!

Simon Rimbert

Hi @Tanguy Crusson I'm having the same issue, is there any way you can share the timeline for the fix? 🙏

Damian Trutkowski

Hello,

I’m experiencing the same issue. No matter what I try, I can’t get ideas to be displayed side by side. Instead, each idea gets its own separate row, even though there’s a lot of empty space. This makes the timeline less effective for presenting the roadmap. Has anyone found a way to fix this?

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Tanguy Crusson

Hi, that's because you are sorting by these fields. Just delete these 2 sort options and you can put ideas in the same row

Damian Trutkowski

Hi, thanks for the quick response.

You’re right .... I read about this in another post on the forum, but when I tried dragging ideas vertically it didn’t work. Now I see why - because I had sorting enabled.

Do you plan to introduce an option in the future to choose whether sorted ideas should be arranged this way or placed in separate rows? Similar to how you added an option for the Card layout.

Tanguy Crusson

Honestly I have no idea how that would work and what "sorting" would mean in this case 🤔

I agree it's confusing though! many users got caught by this today.

Nicolas David

Hi, i have the same issue :

When we manage a timeline with several Jira Product Discovery projects in the ROADMAP feature, Ideas are moving if someone is adding a new idea, or changing the position of several lines. How can we make sure the timeline is fixed when we decide to make two ideas side by side on a row?

Tanguy Crusson

Hi @Nicolas David we've managed to reproduce a bug on this today - we're currently investigating to see how it appears. We might need your help to troubleshoot this on your site, if so we'll get back in touch. Thank you!

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