difference between deactivating users VS removing user from the enterprise account ?

Pranesh Pokale

Hi Trello team,

I would like to understand the differing between the deactivating user and removing use from the enterprise account .

Can we claim back the user once it removed from the enterprise account if yes how ?

 

Regard's

Pranesh

Lara

Hi Pranesh,

Thanks for reaching out!

When you deactivate a user in the Enterprise, they're no longer counted against the license limit and they'll no longer be able to access Enterprise-owned Trello content.

If their license is removed, they will be removed from the license count but still be able to be a guest on Enterprise boards.

You can find more information in these articles:

• https://support.atlassian.com/trello/docs/managing-licensed-members-on-the-enterprise-admin-dashboard/
• https://support.atlassian.com/trello/docs/removing-an-enterprise-license-from-a-user/

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara
The Trello Team